Terms & Conditions

Welcome to Happy Valley Lodge! These Terms and Conditions govern your use of our website and services. By accessing or using our website or making a reservation with us, you agree to comply with these terms. Please read them carefully before proceeding.

Lodge Policies:

  • Pet Policy: We welcome well-behaved pets in designated pet-friendly accommodations. A nominal pet fee applies, and owners are responsible for cleaning up after their pets and ensuring they do not disturb other guests.

  • Smoking Policy: For the comfort and safety of all guests, smoking is not permitted inside our cabins or lodge facilities.

  • Quiet Hours: To ensure a peaceful environment for all guests, quiet hours are observed from [time] to [time]. Please be considerate of others during these hours.

Reservation Terms:

  • Booking Confirmation: Your reservation is confirmed once payment is received and you receive a booking confirmation email from us.

  • Cancellation Policy: Cancellation policies vary depending on the type of reservation and are outlined during the booking process. Please review the cancellation policy carefully before making your reservation.

  • Modification: Changes to your reservation, including modifications to dates or accommodations, may be subject to availability and additional fees.

Liability and Indemnity Clauses:

  • Limitation of Liability: Happy Valley Lodge shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our website or services.

  • Indemnity: You agree to indemnify and hold harmless Happy Valley Lodge and its affiliates, directors, officers, employees, and agents from any claims, liabilities, damages, or expenses arising out of or related to your use of our website or services.

Payment Terms:

  • Payment Method: We accept payment by credit card, debit card, or other payment methods specified during the booking process.

  • Deposit: A deposit may be required to secure your reservation, with the remaining balance due upon arrival or as specified in the booking confirmation.

  • Additional Charges: Additional charges, such as pet fees or damages, may be applied to your account as outlined in our policies.

Changes to These Terms and Conditions:

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. By continuing to use our website or services after any changes, you agree to be bound by the revised Terms and Conditions.

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